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Hospitality Work Injury Compensation

Workers in hospitality, including those working in hotels, motels, clubs, pubs, restaurants or cafés, are often exposed to a range of injuries from heavy lifting, trips, and slips, working in kitchens and housekeeping.

The jobs can result in injuries to the neck, low back, knees, elbows, muscle tears as a result of manual handling and repetitive work. Whether you are a manager, bar staff, waiter, chef, kitchen hand, or cleaner, if you have sustained an injury, you may be able to claim compensation.

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Industry Experts

Industry Experts: 20+ years of experience

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Injuries in hospitality are common

What should I do if I get injured while working in the hospitality industry?

If you are injured while working in the hospitality industry, you should immediately seek medical assistance. You are also likely to be entitled to claim workers compensation. You need to obtain a medical Certificate of Capacity from your general practitioner of the hospital and provide it to your employer as soon as possible.

This certificate is medical evidence of your injury and or illness. Your employer is required to forward the medical certificate to the workers compensation insurer. We have a team of experienced hospitality compensation lawyers who can assist you with your claim.

Can I sue for negligence?

If you have sustained an injury as a hospitality worker, then you may have a right to claim common law damages against your employer. This claim is a Work Injury Damages claim. A Work Injury Damages claim is when an injured worker sues their employer for damages due to negligence. This type of claim is to cover past and future loss of income.

To be able to claim Work Injury Damages, the injury must be as a result of the negligence of your employer, and you must have a whole person impairment of at least 15%. You will need the assistance of an experienced lawyer to make this type of claim.

If your injury is due to the negligence of someone other than your employer, you may have a claim against that person or company. You need to discuss this with a lawyer as soon as possible.

What is the claim process?

  1. If you think you may have a claim, then please contact us by email or phone to discuss your matter. We provide you with free advice on your options.
  2. If we believe you have a claim for workers compensation, we will assist in ensuring you obtain appropriate compensation for your injuries.
  3. We obtain the necessary evidence to win your claim. This is done by one of our experienced injury lawyers.
  4. We pursue your claim and fight until you receive the compensation you deserve.
  5. You receive your compensation in your bank account.

Would you like assistance with your claim?

Complete our free, no obligation confidential case assessment form and we’ll get back to you within 24 hours.

Alternatively, we are available to talk by phone and email. Please contact our experienced accredited specialist personal injury lawyers to find out how we can help.

No Win No Fee

You won’t be required to pay any fees until we win your case.

Industry Experts

We’re industry experts with over 20 years of experience.

Maximum Compensation

Our team of expert injury lawyers will help you get maximum compensation.

Sam H.
09:47 17 Dec 24
Very knowledgeable, explains everything very clearly and highly recommend.
Rachel R.
09:13 17 Nov 24
Although a long journey, the team at Garling & Co Lawyers have been amazing. They are thorough and clear with the processes and the expectations. It is a pleasure dealing with Emma and Rebecca. They... take all the weight off our shoulders when it comes to all the legal stuff and they make us feel comfortable and confident in their ability to look after us.read more
Angie & Brian M.
00:58 18 Sep 24
We cannot recommend Garling and Co. Lawyers highly enough! Our principal solicitor, Matthew Garling, was absolutely outstanding throughout our entire legal journey. He, along with the fantastic team... in the office, especially Allison, provided outstanding support. They were always responsive, willing to listen, and took the time to thoroughly explain the entire process. Thanks to their dedication and expertise, we achieved a brilliant outcome.read more
Yanthi S.
11:22 12 Sep 24
I engaged with Garling and Co to assist me for my weekly payment dispute with the insurance. I was upset with Natasha, as she didn't prepare me to the worse outcome or told me about the kind of... negotiation in the hearing. I assumed that as a Lawyer she should have an experience with the process or the way to solve the case. Even though I asked her what should I do or what would be happened in the hearing a week before but she didn't mentioned anything, and told me not do anything. But in the hearing she and the Barrister only gave me less than 5 minutes to make decision and pushed me to accept the disappointed outcome and what she said in the hearing totally different with what she said earlier. I don't trust her at all, her words is not consistent.I would like to express my appreciation to Matthew Garling who had stepped in to handle my weekly payment issue with the insurance. He is very professional, knowledgeable, easy to talk to and very humble. My disappointment earlier has melted away by his kindness and caring to resolve my issue which has came out the great outcome. Now I am satisfied with his expertise therefore I would not hesitate to let him to handle the case I might have in the future.As I said before I would not hesitate to let my other claim to be handled by a professional as Matthew Garling. I would like to thank him for his time and effort to settle my case smoothly and I trusted him to give me the best outcome. Also I appreciated his support and his patience to answer my questions from the time I signed the agreement up to the day before the mediation. He did not promise the unrealistic outcome but what ever he promised that what the result was according to his experiences. And I would not forget to Alison, Nathan who also have assisted this matters, by gathering all documents and answering my questions.Also my appreciation to a Barrister Mr Dallas Morgan.So, in summary I am really grateful to have Garling and Co as my lawyer to handle my damaged claim.read more
Tina S
07:45 29 Aug 24
Thank you for the great outcome!
Lisa L.
05:18 13 Jul 24
Outstanding service and commitment to my case was delivered from the first point of contact right until the end of my successful case.Highest recommendations to the team at Garling and Co. Matthew... got me an excellent result and was available and informative throughout the entire foreign process of legal proceedings. He was wonderful and so was his team.If i could rate higher than 5 stars i would!read more
J B
07:12 02 Jul 24
Matthew Garling and all of the team were extremely professional and supportive throughout what was a very long and arduous CTP battle. I am happy with the result and feel that their fees were fair... and well deserved.read more
Nelson B.
02:11 30 Jun 24
Professional, prompt & honest service
Ray H.
07:33 13 Jun 24
Matthew Garling and Team are kind, patient, polite, professional, empathetic and efficient. I was treated terribly by the at fault insurer. Garling and Co. had my back. Matthew gently and patiently... kept me up to speed on all the steps to go through. From my personal experience I recommend these guys. They are safe hands. Thank you team.read more
Jo L.
05:58 07 May 24
So very impressed with the professional team who looked after me throughout the last 4 and 1/2 years. A special mention to Kerry and Nathan who navigated each request to fight for my right to gain... access to further treatments and physio and to ensure medical treatment would be covered moving forward. I was so grateful I could hand it all over to you and not have to go through this very challenging time without your support.I thank you for the compassion you have provided to me, from the first contact with Matthew and Natasha, to finalisation with Kerry and Nathan.I highly recommend the team at Garling and Co for any third party compensation claims. You are in good hands with them all.read more

Frequently Asked Questions

1. What will it cost me?

There are no upfront legal fees payable in workers compensation matters. We provide free advice to see if you have a claim. If you do have a claim, then workers compensation costs are covered by a Government scheme, like legal aid, known as ILARS. This scheme will fund the payment of your legal costs and disbursements.

2. Why Garling & Co Lawyers?

Garling & Co Lawyers are one of NSW’s leading work-related injury law firms and have experienced lawyers acting on behalf of hospitality workers. We have a 98% success rate and are here to help you through the entire claims process.

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