See the latest awards we have won on our Industry Awards page here

Search

Weekly Compensation Payments Under the Workers Compensation Act

Payment of statutory workers’ compensation such as weekly compensation is a “no fault” scheme.

The NSW workers’ compensation system is guided by two separate acts of NSW Parliament: The Workers’ Compensation Act 1987; and
The Workplace Injury Management & Workers Compensation Act 1998.

These two pieces of legislation are interrelated and they outline the rights and responsibility of both an injured worker and an employer. They also detail the benefits payable to injured workers.

How do weekly compensation payouts work?

Before you can receive weekly payments of compensation you must:

  • Have sustained an injury in the course of your employment.
  • Have given notice of that injury to your employer within six months of the date of injury.
    • A notice of injury may be given orally or in writing.
  • The employer must within 24 hours of such notice notify the workers compensation insurer of the injury.
  • A written claim form is not necessary.

Once the insurer has been notified of the injury they must, within 7 days, do one of the following:

  • Accept provisional liability and commence payment of weekly compensation; or
  • Issue a “Reasonable Excuse Notice” outlining the reasons why provisional liability has not been accepted. If a reasonable excuse notice is provided the insurer has a further 21 days to determine whether or not, they will provisionally accept the claim.

If a “Reasonable Excuse Notice” is provided, then you may be required to complete a written claim form.

How to claim weekly payments

If you are totally or partially unfit for work and are losing income as a direct result of a workplace injury you have a right to make a claim for weekly payments.

To make a claim for weekly payments you need to attend your General Practitioner (known as the Nominated Treating Doctor) and obtain a WorkCover Certificate of Capacity. This certificate sets out whether you are totally or partially unfit for work. If partially unfit for work, the certificate will detail what restrictions you have in terms of the hours and the type of duties you can perform. The WorkCover Certificate of Capacity needs to be completed and provided to your employer as soon as possible.

If liability for your claim is declined, you need to contact an Accredited Specialist in Personal Injury Law immediately so this can be investigated and if necessary, challenged.

If the insurer accepts liability for your claim they will commence weekly payments of compensation.

The amount payable for weekly compensation varies depending on the following:

  • Whether you are totally or partially unfit for work.
  • Whether the employer has suitable work available for you.
  • The amount of your pre-injury average weekly earnings.

Can I get weekly payments when Im not able to work?

If you are totally unfit for work as a result of a work place injury, then you are entitled to receive weekly benefits as follows:

Payments for the first 13 weeks

For the first 13 weeks if you have no current capacity for work, your weekly payment is based on the following:

  • 95% of your pre-injury average weekly earnings known as PIAWE.

Payments for 14 – 130 weeks

From 14 to 130 weeks of weekly payments, if you continue to have no current work capacity, your weekly payment is based on the following:

  • 80% of your pre-injury average weekly earnings

Payments for 131 – 260 weeks

Between 131 to 260 weeks in order to continue to receive weekly payments of compensation the following must have occurred:

  1. The worker must have applied to the insurer in writing for continuation of weekly payments.
  2. The insurer has made a work capacity decision that you continue to have no current capacity for work and that this is likely to continue indefinitely.

If this is the case then you continue to receive weekly payments as follows:

  • 80% of your pre-injury average weekly earnings

After 260 weeks (5 years) of weekly payments

Weekly payments will stop after 5 years unless your level of impairment is greater than 20% whole person impairment.

The insurer has made a work capacity decision that you continue to have no current capacity for work, which is likely to continue indefinitely.

Weekly benefits are payable up to one year after your Commonwealth retirement age. Ongoing weekly benefits up to retirement age are subject to the insurer conducting a work capacity decision every 2 years.

If your assessment of whole person impairment cannot be determined because your injury has not stabilised, weekly payments can continue as long as the insurer accepts that your injury has not stabilised and has made a work capacity decision that you have no current capacity which is likely to continue indefinitely.

If you have an assessment of whole person impairment of 20% or less, then weekly payments will stop.

Weekly payments if injury sustained after retirement age

If you sustained an injury at work after your Commonwealth statutory retirement age, then you are entitled to weekly compensation for a period of 52 weeks. At the end of 52 weeks, the weekly payments stop.

Can I get weekly compensation payments when working?

If following an injury, you have some capacity to work and you return to work in suitable employment either with your pre-injury employer or another employer, you will earn income for the hours that you work. Weekly payments will vary depending on the amount of income you are able to earn in this suitable employment.

Payments for the first 13 weeks

During the first 13 weeks of weekly compensation, if you are able to return to work in suitable employment then you will be paid weekly payments as follows:

  • 95% of your pre-injury average weekly earnings less your current weekly earnings (or the amount that you have been assessed as able to earn in some suitable employment).

Payments for 14 – 130 weeks

During the period 14 to 130 weeks, if you have a capacity to work in suitable employment, then you are paid as follows:

  • If you are working 15 hours or more per week and being paid at least $176.00 per week you are paid as follows:
    • 95% of your pre-injury average weekly earnings minus your currently weekly earnings (or the amount that you have been assessed as able to earn in suitable employment).
  • If you are working less than 15 hours per week, your weekly payments are paid as follows:
    • 80% of your pre-injury average weekly earnings minus your currently weekly earnings (or the amount that you have been assessed as able to earn in suitable employment).

Payments for 131 – 260 weeks

There is no entitlement to weekly payments of compensation if you are certified fit for suitable work after 130 weeks unless you satisfy the following:

  • You have completed an application for continued weekly payments after 130 weeks form and sent it to the insurer.
  • You are working at least 15 hours or more per week and are earning at least $176.00 per week. This does not apply if you have an assessment of 21% WPI or more.
  • The insurer has made a work capacity decision as indefinitely incapable of undertaking further employment to increase your earnings.

If you satisfy the above, then you are paid as follows:

  • 80% of your pre-injury average weekly earnings minus your currently weekly earnings (or the amount that you have been assessed in the work capacity decision as able to earn in suitable employment).

If you have some capacity to work but are not working 15 hours or more per week and are earning at least $176.00 per week weekly payments will stop.

After 260 weeks (5 years) of weekly payments

Weekly payments of compensation will cease after five years unless your level of whole person impairment is greater than 20%.

If you have an assessment of whole person impairment of greater than 20%, you are entitled to continue to receive weekly payments of compensation as long as you continue to satisfy the following:

  • You are working at least 15 hours or more per week and earning at least $176.00 per week; and
  • You have been assessed by the insurer in a work capacity decision as indefinitely incapable of undertaking further employment to increase your earnings.

If you satisfy the above, then you are paid as follows:

  • 80% of your pre-injury average weekly earnings minus your currently weekly earnings (or the amount that you have been assessed as able to earn in suitable employment).

For all workers, weekly payments cease 12 months after they reach the Commonwealth retirement age.

Can I get weekly payments when work is not available?

If you have some capacity to return to work in suitable employment but your employer fails to provide you with suitable employment, or you are unable to find any such suitable employment, then you are entitled to weekly compensation as follows:

Payment for the first 13 weeks

During the first 13 weeks if you continue to have a current work capacity and are not working because suitable employment is not available your weekly payments are calculated as follows:

  • 95% of your pre-injury average weekly earnings minus the amount that you have been assessed by the insurer as able to earn in suitable employment.

Payments for 14 – 130 weeks

During 14 – 130 weeks if you continue to have a current work capacity and are not working because suitable employment is not available your weekly payments are calculated as follows:

  • 80% of your pre-injury average weekly earnings minus the amount that you have been assessed by the insurer as able to earn in suitable employment.

Payments for 131 to 260 weeks

There is no entitlement to weekly payments of compensation if you are certified fit for suitable work after 130 weeks unless you satisfy the following:

  • You have completed an application for continued weekly payments after 130 weeks’ form and sent it to the insurer.
  • You are working at least 15 hours or more per week and are earning at least $176.00 per week.This does not apply if you have an assessment of 21% WPI or more.
  • The insurer has made a work capacity decision as indefinitely incapable of undertaking further employment to increase your earnings.

If you satisfy the you will be paid as follows:

  • 80% of your pre-injury average weekly earnings minus your currently weekly earnings (or the amount that you have been assessed in the work capacity decision as able to earn in suitable employment).

If you have some capacity to work but are not working 15 hours or more per week and are earning at least $176.00 per week weekly payments will stop.

After 260 weeks (5 years) of weekly payments

Weekly payments of compensation will cease after five years unless your level of whole person impairment is greater than 20%.

If you have an assessment of whole person impairment of greater than 20% whole person impairment, then you are entitled to continue to receive weekly payments of compensation as long as you continue to satisfy the following:

  • You are working at least 15 hours or more per week and earning at least $176.00 per week; and
  • You have been assessed by the insurer in a work capacity decision as indefinitely incapable of undertaking further employment to increase your earnings.

If you satisfy the above, then you are paid as follows:

  • 80% of your pre-injury average weekly earnings minus your currently weekly earnings (or the amount that you have been assessed as able to earn in suitable employment).

For all workers, weekly payments cease 12 months after they reach the Commonwealth retirement age

Weekly payments stopped, suspended or reduced – What Should I Do?

The insurer may suspend, reduce, or stop weekly payments of compensation if certain requirements are not met.

Providing documents

To receive weekly payments, you must provide to the insurer at all times a WorkCover Certificate of Capacity. The insurer will not pay you for periods during which a doctor has not certified that you are totally or partially unfit for work.

Not complying with return to work obligations

If your WorkCover Certificate of Capacity certifies that you are fit to return to suitable work, then you must, if available, undertake the following:

  • Return to work with your employer in suitable employment.
  • Return to suitable work at another place of employment.

If you fail to comply with your return to work obligations then the insurer may suspend or terminate your weekly payments.

If your employer offers you suitable employment, then you must accept such an offer or your weekly payments may be suspended or terminated.

If your employer is unable to provide you with suitable duties, then you have an obligation to look for suitable employment on the open labour market. If you fail to prove to the insurer that you are looking for suitable employment, then your weekly payments may be suspended or terminated.

After 130 weeks of weekly payments

Prior to 130 weeks of weekly payments the insurer is required to conduct a work capacity assessment and make a work capacity decision.

The insurer assesses your capacity for work based on your functional, vocational, and medical status. The insurer relies on medical evidence available from your treating doctors and from its own independent medical examination.

The insurer then makes a work capacity decision in which they decide whether you are:

  1. Fit to return to your pre-injury employment.
  2. Fit to return to suitable employment with your pre-injury employer or at another place of employment.
  3. Totally unfit for work.

Following a work capacity decision there is no entitlement to weekly payments unless:

  • The work capacity decision has assessed that you have no capacity for work and this is likely to continue indefinitely; or
  • You have applied to the insurer for continuing weekly payments and:
    • You are working 15 hours or more per week; and
    • Earning at least $176.00 per week; and
    • You have been assessed as being indefinitely incapable of undertaking further employment or additional work to increase your earnings.

If you have been assessed as having some current capacity for work but are not working or are working less than 15 hours or earning less than $176.00 per week, your weekly payments will stop. This does not apply if you have an assessment of 21% WPI or more.

After 260 weeks (5 years) of weekly payments

All weekly payments stop after 5 years unless you have a permanent impairment greater than 20%.

If the assessment of whole person impairment is between 21-30% then you continue to receive weekly benefits as you would for the period between 130-260 weeks. However, you are subject to the insurer conducting a work capacity decision every 2 years. Such payments are made until 12 months after your Commonwealth statutory retirement age.

Payments may be reduced or stopped at any time subject to the work capacity decision and whether or not the insurer is of the view that you remain partially or totally unfit for work.

If you have an assessment of whole person impairment of 31% or greater, then the insurer is not allowed to conduct a work capacity assessment or make a work capacity decision without your consent. The effect of this is that the insurer will not be able to make a work capacity decision and you should continue to receive weekly benefits until 12 months following your Commonwealth retirement age.

Complaints about weekly compensation

If at any time you are unsure about your entitlements, dissatisfied with the insurers’ response or wish to make a complaint about the insurer, you should contact the Workers Compensation Independent Review Office (WIRO) or call them on 13 94 76. WIRO is responsible for:

  • Investigating complaints made by workers about insurer where their entitlements, rights or obligations are effected and making recommendations for action to be taken by the insurer.
  • Reviewing work capacity decisions by insurers.
  • Encouraging high quality complaint resolution by insurers and employers.
  • Administering the independent legal assistance and review service.

WIRO should be able to assist you in determining whether the insurer is correctly paying weekly payments of compensation.

WIRO can also assist you with reviewing a work capacity decision by an insurer.

Injured workers exempt from weekly payments amendments

The Workers Compensation Act was amended on 1 October 2012. Some workers were exempt from these reforms. Injuries sustained to police officers, paramedics, fire fighters, volunteer bush fire fighters, emergency service volunteers, coal miners, or those making a dust diseases claim are exempt from the weekly compensation benefits as outlined above.

Such workers continue to be entitled to weekly payments of compensation as was payable under the Workers Compensation Act prior to the amendments on 1 October 2012.

Legal costs and disbursements

Under the Workers Compensation Act, insurers are no longer required to pay a workers legal costs and disbursements.

A workers legal costs and disbursements are now paid through the Independent Legal Assistance and Review Service (ILARS) which is a function of WIRO. ILARS approves Lawyers to be able to act for injured workers.

If you require a lawyer to assist you in a dispute with an insurer, then the lawyer applies to ILARS for payment of legal costs and disbursements. ILARS will generally approve payment of legal costs and disbursements and your lawyer will be paid directly by ILARS at the conclusion of your claim.

You are therefore not responsible for payment of any legal costs and disbursements as long as ILARS approves funding.

If you would like further information in relation to worker’s compensation, please review our other blog articles or our Workplace Compensation Claim Success Guide.
If you would like a Free Confidential Case Assessment to see if we can assist you with a claim, please contact us on 8518 1120

Garling & Co Lawyers

Matthew Garling

Matthew Garling is an Accredited Specialist in Personal Injury Law approved by New South Wales Law Society. He is admitted to practice in the Supreme Court of NSW and the High Court of Australia. Matthew is also a member of...
T M
08:15 27 Feb 25
To describe my experience with Garling & Co Lawyers as transformative would be an understatement. From the moment I engaged their services, I was met with a level of professionalism, compassion, and... legal acumen that is truly unparalleled. At the heart of this exceptional team is Mr. Matthew a man whose profound intellect, vast experience, and unwavering commitment to his clients set him apart as one of the finest advocates in the field of personal injury law.Mr. Matthew possesses an extraordinary depth of knowledge, honed by years of navigating the complexities of personal injury claims. His ability to anticipate challenges, strategize effectively, and counteract adversarial tactics is nothing short of remarkable. In my case, where I suffered a debilitating back injury as a result of a workplace accident, the road to recovery both physically and legally felt insurmountable. Insurance companies and medical examiners sought to downplay the severity of my condition, attempting to minimise my impairment rating and deny me the compensation I rightfully deserved. Yet, Mr. Matthew stood firm, refusing to let them diminish the gravity of my suffering.What struck me most about Mr. Matthew and indeed the entire team at Garling & Co is their genuine care for their clients. Mr. Matthew is not merely a lawyer; he is a compassionate advocate who understands the human element behind every case. He listened intently as I described the chronic pain, mobility limitations, and emotional toll caused by my back injury , treating my story with the seriousness it warranted. His internal and external team, equally brilliant and dedicated, worked tirelessly to gather medical evidence, consult specialists, and build an unassailable case that highlighted the true extent of my injuries. Together, they formed an unstoppable force, driven by a shared mission to deliver the best possible result for their clients.The professionalism exhibited by Garling & Co is of such a high caliber that it defies belief. Every interaction was marked by courtesy, precision, and transparency. They communicated with me regularly, keeping me informed at every stage of the process and ensuring I felt empowered rather than overwhelmed. Their ability to simplify even the most intricate legal matters into understandable terms speaks volumes about their expertise and client-centered approach.Thanks to Mr. Matthew and his team, what began as a daunting and disheartening journey ended in triumph. Facing a severe back injury that left me unable to work or enjoy life as I once did, I encountered countless obstacles designed to diminish my claim. Yet, under Mr. Matthew’s guidance, those barriers were dismantled one by one. The result he achieved for me was not just satisfactory it was extraordinary. He secured the maximum compensation I deserved, restoring not only my financial stability but also my faith in the legal system.If you find yourself grappling with the aftermath of a personal injury, whether it be a back injury , workplace accident, or any other trauma, I implore you to place your trust in Garling & Co Lawyers. They are more than capable of turning despair into hope, adversity into victory, and injustice into resolution. With Mr. Matthew leading the charge, you can rest assured that your case will be handled with the utmost integrity, intelligence, and tenacity.In closing, I wish to express my deepest gratitude to Mr. Matthew and the entire team at Garling & Co. You have made an indelible impact on my life, and I will forever be indebted to you for your tireless efforts and unwavering support. To anyone seeking representation that combines brilliance, professionalism, and genuine care, look no further Garling & Co is the epitome of excellence.read more
S Z
07:46 27 Feb 25
I cannot express enough gratitude for the exceptional support and dedication provided by Garling & Co Lawyers, particularly Mr. Matthew, Alison, and their incredible team. They have been nothing... short of a lifeline during one of the darkest chapters of my life a time when I felt abandoned, broken, and unsure if anyone could truly help me.After sustaining multiple disabilities from a workplace injury, I was left grappling with physical pain, emotional turmoil, and overwhelming uncertainty about my future. I had initially turned to another law firm one of those big names everyone talks about but they failed me. Despite their promises and polished reputation, they couldn’t deliver when it mattered most. Faced with insurance medical examiners determined to downplay my injuries and strip away my rights, I felt powerless. It seemed like no one was on my side until I found Garling & Co.From the very first conversation, Matthew, Alison, and the entire team showed me what real compassion looks like. They didn’t just hear my story; they felt it. Every phone call I made was answered with patience and understanding. Every question I had was met with clarity and reassurance. For the first time in months, I felt seen, heard, and valued not as a case file, but as a person.What sets Garling & Co apart isn’t just their unmatched legal expertise it’s their humanity. They understood the weight of what I was carrying, and they carried it with me. Where others saw obstacles too great to overcome, they saw opportunities to fight harder. Their wisdom, determination, and relentless pursuit of justice transformed a losing case into a victory that exceeded all expectations.The difference between my previous lawyers and Garling & Co? Heart. My former lawyers treated my case like a transaction; Garling & Co treated it like a mission. They refused to let the insurance company minimize my suffering or dismiss my struggles. Instead, they fought tooth and nail to secure the maximum impairment compensation I deserved a result I never dreamed possible after everything I’d been through.If you’re reading this and feeling lost, scared, or defeated, please know there is hope. No matter how complex or challenging your situation may seem, Garling & Co will stand by you. They’ll dig deep, work tirelessly, and leave no stone unturned in their quest for fairness and justice. You won’t just be hiring lawyers you’ll be gaining advocates who genuinely care about your well-being and your future.To Matthew, Alison, and the entire team at Garling & Co: thank you!!! doesn’t feel like enough. You’ve given me back my dignity, my peace of mind, and my belief that good people still exist in this world. If anyone is searching for a team that will pour their heart and soul into your case, look no further. These are the lawyers who will turn your darkest days into brighter tomorrows.read more
Jude M.
03:54 21 Feb 25
I rang Mr Matthew Garling on a matter, and Matthew gave me his time and honest advice from goodwill. Matthew is a very honest, good man of integrity who went beyond the call of duty. I would highly... recommend Matthew and his company.read more
Pouya Zadbar T.
01:36 15 Feb 25
Garling and Co were very helpful and did their best to get the most payout for my mothers workers compensation claim. We were very happy with their patience and understanding as this was a long and... trying process with the insurance. I Would definitely recommend their services.read more
Don T.
05:59 13 Feb 25
I had an occupational accident for 2 years and after the surgery for a whole year there was no good result and my body was in so much pain that I could not return to work. Everyone told me to find a... lawyer immediately, I did not know which lawyer could help me so I searched on Google. After searching I found that many clients were very satisfied with Garling & Co, so I texted Garling & Co. They immediately called back and asked if I felt pain and could not come to the office, they would come to see me but I replied that I could come. And the legal journey started from there. I met Mr. Garling who was about my age but very enthusiastic and dedicated and he explained and advised me in a way that I could understand all the questions and I agreed with him very much, then he handed over my case to Ms. Allison to contact me. Everything went very well according to his arrangements from the first step to the last step. Until the last day, he explained how the negotiation was going and I understood the whole story. I did not ask for too much and the number I gave was quickly agreed to avoid lengthy legal headaches. In total, after 4 years of the accident and almost 2 years with the help of Garling & Co, everything was resolved happily for all parties. Once again, I thank Mr. Garling, Ms. Allison and everyone at Garling & Co for helping me, they are wonderful and I hope they will continue their good work helping people who need legal help like I need help. Thank you very much Garling & Co.read more
Pedro M.
04:26 11 Feb 25
Thank you so much for all the help and support this past years.I recommend it to anyone who needs help.Thanks again and all the best for the Garling & Co team and a special thanks to Kerry Byrnes.
Ron J.
03:49 11 Feb 25
I had an overall good experience with Garling and Co. I was the victim of a major motorvehicle accident in April 2021. There were a few complications in my case including me having to move overseas... for 2 years temporarily during the progression of my claim and original lawyer from Garling that handled my case leaving the firm. The move overseas resulted in the insurer cutting off my income replacement, which lasted for 9 months, which as you can imagine created a major financial strain on the family On both these occasions, Garling worked to get a good result. They fought in front of the NSW Panel, and got a reported decision that states that all Permanent Residents and Citizens of Australia have the right to be paid income replacement even when overseas, during an accident claim under CTP cover. They also worked very hard in the face of a typically uncooperative and obstructive insurer to progress my claim over the last (almost 4 years) and the replacement lawyer Kerry Burns has done amazing work, with care, empathy and professionalism. I've had a good experience with them!read more
Sandra C.
03:27 06 Feb 25
Garling & Co Lawyers were professional from start to finish. They made me feel like I was as important to them as all their clients. Emma Perkins and her team went over and above in all aspects to... exceed my expectations. Highly recommended.read more
kokomo U.
01:38 15 Jan 25
Such a difficult time for me and so grateful to have alison and Mathews help...knowing I could trust in their knowledge, along with the understanding and compassion I received helped make a trying... time easier to navigate. Thankyou guys, would highly recommendread more
Sam H.
09:47 17 Dec 24
Very knowledgeable, explains everything very clearly and highly recommend.
READ ALL TESTIMONIALS

Have you suffered a serious injury?

We specialise in helping people recover compensation for serious injuries. To see if your case qualifies, please complete our Confidential Free Claim Check. Our experienced lawyers will review your information and contact you the next business day if we can help.

No Win No Fee

You won’t be required to pay any fees until we win your case.

Industry Experts

We’re industry experts with over 20 years of experience.

Maximum Compensation

Our team of expert injury lawyers will help you get maximum compensation.

T M
08:15 27 Feb 25
To describe my experience with Garling & Co Lawyers as transformative would be an understatement. From the moment I engaged their services, I was met with a level of professionalism, compassion, and... legal acumen that is truly unparalleled. At the heart of this exceptional team is Mr. Matthew a man whose profound intellect, vast experience, and unwavering commitment to his clients set him apart as one of the finest advocates in the field of personal injury law.Mr. Matthew possesses an extraordinary depth of knowledge, honed by years of navigating the complexities of personal injury claims. His ability to anticipate challenges, strategize effectively, and counteract adversarial tactics is nothing short of remarkable. In my case, where I suffered a debilitating back injury as a result of a workplace accident, the road to recovery both physically and legally felt insurmountable. Insurance companies and medical examiners sought to downplay the severity of my condition, attempting to minimise my impairment rating and deny me the compensation I rightfully deserved. Yet, Mr. Matthew stood firm, refusing to let them diminish the gravity of my suffering.What struck me most about Mr. Matthew and indeed the entire team at Garling & Co is their genuine care for their clients. Mr. Matthew is not merely a lawyer; he is a compassionate advocate who understands the human element behind every case. He listened intently as I described the chronic pain, mobility limitations, and emotional toll caused by my back injury , treating my story with the seriousness it warranted. His internal and external team, equally brilliant and dedicated, worked tirelessly to gather medical evidence, consult specialists, and build an unassailable case that highlighted the true extent of my injuries. Together, they formed an unstoppable force, driven by a shared mission to deliver the best possible result for their clients.The professionalism exhibited by Garling & Co is of such a high caliber that it defies belief. Every interaction was marked by courtesy, precision, and transparency. They communicated with me regularly, keeping me informed at every stage of the process and ensuring I felt empowered rather than overwhelmed. Their ability to simplify even the most intricate legal matters into understandable terms speaks volumes about their expertise and client-centered approach.Thanks to Mr. Matthew and his team, what began as a daunting and disheartening journey ended in triumph. Facing a severe back injury that left me unable to work or enjoy life as I once did, I encountered countless obstacles designed to diminish my claim. Yet, under Mr. Matthew’s guidance, those barriers were dismantled one by one. The result he achieved for me was not just satisfactory it was extraordinary. He secured the maximum compensation I deserved, restoring not only my financial stability but also my faith in the legal system.If you find yourself grappling with the aftermath of a personal injury, whether it be a back injury , workplace accident, or any other trauma, I implore you to place your trust in Garling & Co Lawyers. They are more than capable of turning despair into hope, adversity into victory, and injustice into resolution. With Mr. Matthew leading the charge, you can rest assured that your case will be handled with the utmost integrity, intelligence, and tenacity.In closing, I wish to express my deepest gratitude to Mr. Matthew and the entire team at Garling & Co. You have made an indelible impact on my life, and I will forever be indebted to you for your tireless efforts and unwavering support. To anyone seeking representation that combines brilliance, professionalism, and genuine care, look no further Garling & Co is the epitome of excellence.read more
S Z
07:46 27 Feb 25
I cannot express enough gratitude for the exceptional support and dedication provided by Garling & Co Lawyers, particularly Mr. Matthew, Alison, and their incredible team. They have been nothing... short of a lifeline during one of the darkest chapters of my life a time when I felt abandoned, broken, and unsure if anyone could truly help me.After sustaining multiple disabilities from a workplace injury, I was left grappling with physical pain, emotional turmoil, and overwhelming uncertainty about my future. I had initially turned to another law firm one of those big names everyone talks about but they failed me. Despite their promises and polished reputation, they couldn’t deliver when it mattered most. Faced with insurance medical examiners determined to downplay my injuries and strip away my rights, I felt powerless. It seemed like no one was on my side until I found Garling & Co.From the very first conversation, Matthew, Alison, and the entire team showed me what real compassion looks like. They didn’t just hear my story; they felt it. Every phone call I made was answered with patience and understanding. Every question I had was met with clarity and reassurance. For the first time in months, I felt seen, heard, and valued not as a case file, but as a person.What sets Garling & Co apart isn’t just their unmatched legal expertise it’s their humanity. They understood the weight of what I was carrying, and they carried it with me. Where others saw obstacles too great to overcome, they saw opportunities to fight harder. Their wisdom, determination, and relentless pursuit of justice transformed a losing case into a victory that exceeded all expectations.The difference between my previous lawyers and Garling & Co? Heart. My former lawyers treated my case like a transaction; Garling & Co treated it like a mission. They refused to let the insurance company minimize my suffering or dismiss my struggles. Instead, they fought tooth and nail to secure the maximum impairment compensation I deserved a result I never dreamed possible after everything I’d been through.If you’re reading this and feeling lost, scared, or defeated, please know there is hope. No matter how complex or challenging your situation may seem, Garling & Co will stand by you. They’ll dig deep, work tirelessly, and leave no stone unturned in their quest for fairness and justice. You won’t just be hiring lawyers you’ll be gaining advocates who genuinely care about your well-being and your future.To Matthew, Alison, and the entire team at Garling & Co: thank you!!! doesn’t feel like enough. You’ve given me back my dignity, my peace of mind, and my belief that good people still exist in this world. If anyone is searching for a team that will pour their heart and soul into your case, look no further. These are the lawyers who will turn your darkest days into brighter tomorrows.read more
Jude M.
03:54 21 Feb 25
I rang Mr Matthew Garling on a matter, and Matthew gave me his time and honest advice from goodwill. Matthew is a very honest, good man of integrity who went beyond the call of duty. I would highly... recommend Matthew and his company.read more
Pouya Zadbar T.
01:36 15 Feb 25
Garling and Co were very helpful and did their best to get the most payout for my mothers workers compensation claim. We were very happy with their patience and understanding as this was a long and... trying process with the insurance. I Would definitely recommend their services.read more
Don T.
05:59 13 Feb 25
I had an occupational accident for 2 years and after the surgery for a whole year there was no good result and my body was in so much pain that I could not return to work. Everyone told me to find a... lawyer immediately, I did not know which lawyer could help me so I searched on Google. After searching I found that many clients were very satisfied with Garling & Co, so I texted Garling & Co. They immediately called back and asked if I felt pain and could not come to the office, they would come to see me but I replied that I could come. And the legal journey started from there. I met Mr. Garling who was about my age but very enthusiastic and dedicated and he explained and advised me in a way that I could understand all the questions and I agreed with him very much, then he handed over my case to Ms. Allison to contact me. Everything went very well according to his arrangements from the first step to the last step. Until the last day, he explained how the negotiation was going and I understood the whole story. I did not ask for too much and the number I gave was quickly agreed to avoid lengthy legal headaches. In total, after 4 years of the accident and almost 2 years with the help of Garling & Co, everything was resolved happily for all parties. Once again, I thank Mr. Garling, Ms. Allison and everyone at Garling & Co for helping me, they are wonderful and I hope they will continue their good work helping people who need legal help like I need help. Thank you very much Garling & Co.read more
Pedro M.
04:26 11 Feb 25
Thank you so much for all the help and support this past years.I recommend it to anyone who needs help.Thanks again and all the best for the Garling & Co team and a special thanks to Kerry Byrnes.
Ron J.
03:49 11 Feb 25
I had an overall good experience with Garling and Co. I was the victim of a major motorvehicle accident in April 2021. There were a few complications in my case including me having to move overseas... for 2 years temporarily during the progression of my claim and original lawyer from Garling that handled my case leaving the firm. The move overseas resulted in the insurer cutting off my income replacement, which lasted for 9 months, which as you can imagine created a major financial strain on the family On both these occasions, Garling worked to get a good result. They fought in front of the NSW Panel, and got a reported decision that states that all Permanent Residents and Citizens of Australia have the right to be paid income replacement even when overseas, during an accident claim under CTP cover. They also worked very hard in the face of a typically uncooperative and obstructive insurer to progress my claim over the last (almost 4 years) and the replacement lawyer Kerry Burns has done amazing work, with care, empathy and professionalism. I've had a good experience with them!read more
Sandra C.
03:27 06 Feb 25
Garling & Co Lawyers were professional from start to finish. They made me feel like I was as important to them as all their clients. Emma Perkins and her team went over and above in all aspects to... exceed my expectations. Highly recommended.read more
kokomo U.
01:38 15 Jan 25
Such a difficult time for me and so grateful to have alison and Mathews help...knowing I could trust in their knowledge, along with the understanding and compassion I received helped make a trying... time easier to navigate. Thankyou guys, would highly recommendread more
Sam H.
09:47 17 Dec 24
Very knowledgeable, explains everything very clearly and highly recommend.
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
Google Rating
4.9